Shipping policy

What if my item was lost by USPS or stolen?

• Unfortunately, once packages are in the carrier's hands, they are out of our control. You need to work directly with USPS to resolve this issue, as they do not guarantee insurance to us and we cannot take on their liability when they refuse to reimburse us for lost or damaged packages.

How fast will my order ship?

• Our warehouse works very hard to get your packages out as quickly as possible. Typically it takes between 2-3 business days for processing before your order ships. Our warehouse is open Mon-Fri, therefore we ask for 3-5 day processing window if your order is placed Fri-Sun. During high-volume periods (including but not limited to: holidays, major sales and collab drops), please allow up to 5-7 business days.

International orders:

• We do offer international orders, and we do our best to provide competitive shipping rates for international customers. Please note that we are not liable for customs clearances fees that are required by your country, and we are not responsible for the delay in delivery caused by customs. Prices listed on our website do not include any of these customs clearance fees. Please be aware of your country’s customs charges prior to placing an order.